Basingstoke man could lose 100,000 HMV loyalty points (From This is Hampshire)
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Basingstoke man could lose 100,000 HMV loyalty points
12:49pm Thursday 17th January 2013 in News By Emily Roberts, Chief Reporter
A BASINGSTOKE man has collected 100,000 loyalty points from HMV over several years, but now faces losing them because the DVD and music chain has gone into administration.
Andrew Ball, 52, from Church Square Basingstoke, accumulated the points using the store’s Pure HMV card. The IT manager estimates they are worth around £40, but now has no idea if he will be able to redeem them. He said: “Every time I buy something, they credit points to the card, but now I assume they are worthless.”
HMV was the second high-street store in a week to go into administration, following camera chain Jessops, which closed all its stores last Friday, including one in The Malls, Basingstoke.
Yesterday, DVD rental company Blockbuster was the latest casualty, announcing it had also gone into administration, putting 4,200 jobs at risk, including those at the two Basingstoke stores in Hatch Warren and Chineham Shopping Centre.
There is also a story in today's Gazette about two high-street businesses at Top of the Town closing down.
*Do you think that town centres and high streets have a future? Leave your comments below.
Comments(9)
PinPinPoola
says...
2:23pm Thu 17 Jan 13
Sam_Walker123456
says...
2:41pm Thu 17 Jan 13
HC1 wrote:I cannot see any evidence that he is whinging - in fact the only whingers that I can detect are you and me. Andrew Ball has stated his position without any whinging or calls for our sympathy. The report is straightforward and matter of fact. However, it made me wonder how much 'money' is tied up in loyalty cards. A recent report said that UK consumers are saving about £4billion a year by using loyalty cards. I always distrust this sort of figure, but currently Andrew Ball has £40 on one card and I have more than £100 spread across a range of cards (more if you consider that I can exchange some at 4x the face value). So what would happen to the economy if we all cashed in our points today?
Could be worse....he could be one of their employees that are losing their jobs! Stop whinging about £40.00...this is hardly a new article surely!!!?
Regarding The Gazette's invitation to give our views on the future of our High Streets and Town Centres, here are some of mine for what they are worth.
I think we want to do more than shop when we visit our town centres. We want social interaction and entertainment. I think that helps explain why there does not seem to be any limit on the number of coffee shops which keep opening. The retailers who survive will offer an experience we cannot get online: personal grooming (hair, beauty, nails); opticians and pharmacists; betting shops (even though it is easy to bet online you do not get the same social experience or satisfaction of going to the window to collect your winnings or commiseration from other punters when you lose); Argos (not long ago they were suffering because of online competition but they offer a service nobody else does - order online and collect your order from the shop and not have to wait for an uncertain delivery); specialist shops offering top quality products which you want to see and try before you buy; top end fashion shops; and most large chains which keep evolving to give us what we want. I do not wish to tempt fate by forecasting which retailers might fail, but I do not understand how WH Smith survives on our High Streets - I can see how they make money at airports, railway stations, etc., but who still uses them in our High Streets.
againstthegrain
says...
11:56am Fri 18 Jan 13
Time would have been better spent reporting on some of the points poster 3 eludes to, what is the future of the High Street? It will still be needed, but in what form, and how do retailers adapt?
As a side point there are a number of stores that do C&C, Tesco, Schuh, Next to name a few but Argos have recently released results that were boosted by C&C so it's highlighted in peoples minds.
And regarding WH Smith, there are few other retailers on the HS that offer the range of magazines they do and they're an alternative to Waterstone's so although I personally don't shop there much I don't see why they have any less use than other shops.
bonniepuss
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6:11pm Fri 18 Jan 13
Duckorange
says...
10:14pm Fri 18 Jan 13
Best_Name_Ever
says...
1:18pm Mon 21 Jan 13
/news/business-21118
711
laurence86
says...
9:36am Wed 23 Jan 13
Drnixx
says...
11:33am Wed 23 Jan 13
HC1 says...
1:17pm Thu 17 Jan 13
Stop whinging about £40.00...this is hardly a new article surely!!!?