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TV sets need to be retuned

THE BIGGEST change to television in a generation began today, with BB2 analogue channel turned off in much of Basingstoke.

Households already watching Freeview will need to retune their TVs and boxes in order to regain some BBC services, which are missing this morning.

The switchover began in the early hours when analogue BBC Two was permanently turned off at the Hannington transmitter group.

The process will be completed on February 22, when the remaining analogue channels- BBC One, ITV, Channel 4 and Channel 5 will be switched off.

From today, thousands of viewers in digital blackspots who have retuned their sets will be able to access BBC Freeview channels for the first time, while picture quality will improve for many existing viewers.

Further Freeview channels from ITV, Channel 4 and Channel 5 will be available from local transmitters for the first time from February 22 onwards.

Digital UK is advising people not to leave it until the last minute to make the switch to digital.

Bill Taylor, Regional Manager for Digital UK, the body leading the switchover, said this morning: “This is great news for Basingstoke, as many people are receiving new channels for the first time.

“Those viewers who haven’t switched to digital should prepare for February 22, when the last analogue channels will be permanently switched off. Our advice is: get ready now – don’t leave it until the last minute.”

A Switchover Help Scheme is still open for applications from eligible older and disabled people to get help converting television and a call centre is available to those already signed up 0800 40 85 900. To find out if you are eligible visit www.helpscheme.co.uk or call 0800 40 85 900.

For help retuning your set visit www.digitaluk.co.uk/meridianevents or advice line 08456 505050 Digital UK will be holding a switchover advice point today and tomorrow at the Basingstoke Discovery Centre, Festival Place.

-To retune your Freeview, Top-Up TV or BT Vision equipment, make sure your Freeview TV or box is on and in digital mode and press ‘menu’ on your remote control.

Select ‘set up’ or ‘installation’. If you see picture icons, select the tool box, satellite dish or spanner and if you are prompted for a code, try 0000 or 1234.

Select the full re-tune option, which is sometimes called ‘first time installation’, ‘factory reset’, ‘default settings’ or ‘shipping conditions’. Do not select ‘channel update’ or ‘add channels’.

If you are asked to delete all your channels press ‘OK’. Channels will automatically be installed.

Comments(10)

principal_skinner says...
7:54am Thu 9 Feb 12

And for all the people inconvenienced by this (particularly the elderly), don't forget it was the LABOUR government that wanted to make cash selling off frequencies for a 4G mobile network, that brought this about.

Sam_Walker says...
1:05pm Thu 9 Feb 12

This is an excellent opportunity to dispose of the television altogether. Pick up a book and read it, skinner.

THX 1138 says...
4:54pm Thu 9 Feb 12

principal_skinner wrote:
And for all the people inconvenienced by this (particularly the elderly), don't forget it was the LABOUR government that wanted to make cash selling off frequencies for a 4G mobile network, that brought this about.
There is a free help scheme for the elderly and this has been known about for a long time. You get far more channels on Freeview rather than analogue, so can't see what your problem is. Ironic that you criticised others for living in the past concerning mobile phones when you seem to be doing the same concerning digital TV.

principal_skinner says...
6:35pm Thu 9 Feb 12

Methinks you confuse 'criticising' with pointing out a basic fact.

But I'm glad you mention that 'help' scheme. I wonder how good it is at giving reminders for all those lost PIN's many boxes are asking for before they will retune?

Basically the help scheme sucks. The TV adverts may all be cups of tea and biscuits, but the reality of multiple retunes for the elderly is not ideal, particularly given that many of them rely on their telly's as their only form of company.

I'm very much in support of digital TV but have always felt it should be an optional thing, not something forced upon the population.

Buster Preciation says...
9:30am Fri 10 Feb 12

If it was optional then you'd have to run two parallel systems and the analogue service restricts both the number of digital channels and the strength of the digital carrier wave. I've already noticed an improvement in the digital reception and they've only turned off one analogue frequency.
Let's face it, all this concern for the elderly etc. is temporary - tuning a digital telly is far easier that tuning an analogue one. It sound like the argument for the retention of pounds, shiilings and pence.

jondave says...
12:10pm Fri 10 Feb 12

I had three items that had to be retuned (A TV, a PVR linked to it and a digibox on an old analogue TV) and not one asked for a PIN. So, I guess principal_skinner is just desperate to hunt for something to moan about.

jbee37 says...
1:28pm Fri 10 Feb 12

It's not too much trouble to re-tune a digital telly. The pin for Samsung is 0000. Other manufacturers will have a similar basic pin listed in their manual. One thing to point out is that when the 2nd re-tune is done, you will be able to access freeview HD if the TV has it. I've noticed there are still a lot of TV's being sold in Curry's, comet PC World etc that are still selling standard freeview sets. It's all about future-proofing your TV as much as possible, so look out for the freeview HD Logo before you buy.

GC31 says...
8:19pm Sat 11 Feb 12

How on earth would an old person cope if their TV broke and the got a new one? Technology is so much easier these days. Chances are 'old' people have at some stage bought a VCR, DVD player etc. so they'll have some basic knowledge. The chances of the help scheme not working and them not knowing a single person that can help seem evem more remote.

Would be interesting if Seymour could come on here in the next few days and support his 'fact' with an example of a local elderly person who has been completely without TV for several days.

robertspet8 says...
3:29pm Mon 13 Feb 12

Do you mind GC31, I think you will find I am the only person on first name terms with Principal Skinner.
You are correct about how easy modern TVs are to operate - they truly are 'plug 'n' play'. Just one word of warning - when retuning select the option for tuning as a new installation otherwise BBC1 will not be assigned to the channel 1 button.
Now who is going to volunteer to help that old codger Seymour retune his set?

GC31 says...
12:49pm Tue 14 Feb 12

My apologies robertspet8. The alternative would probably have resulted in my post being blocked!

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